Website Terms of Use

Last updated: 17 May 2026

1. About these Terms of Use

These Terms of Use explain the rules for using the Nortcel Energy website at www.nortcel.energy. By using this website, you agree to these terms. If you do not agree with these terms, you should not use the website.

These terms apply to general website use only. They do not replace any separate proposal, quotation, service agreement, statement of work, sale terms, refund terms, digital product terms, payment terms or client agreement that may apply to services or purchases.

2. Who we are

Nortcel Energy is the trading name of Nortcel Renewables Limited, a company registered in England and Wales under company number 14091942. Our registered office is 71 to 75 Shelton Street, Covent Garden, London, WC2H 9JQ. Our VAT number is GB433140635. You can contact us at admin@nortcel.com.

3. Use on behalf of an organisation

If you use the website, submit information or request services on behalf of a company, partnership, client, employer or other organisation, you confirm that you are authorised to do so.

4. Website information is general only

The website is provided for general information and business enquiry purposes. Website content, calculators, estimators, downloads and resources are not technical, engineering, financial, legal, planning, structural, electrical safety or regulatory advice.

You must not rely on website content or online tool results as a substitute for a project-specific assessment, written proposal, formal quotation, professional advice, site survey, structural review, electrical design, DNO assessment or regulatory review.

We aim to keep website content useful and accurate, but we do not guarantee that all information is complete, current, suitable for your project, or free of errors.

5. Online tools, calculators and resources

Any calculator, estimator, downloadable guide, technical resource or similar website feature is indicative only. Results depend on the information entered, the assumptions used, and the limitations of the tool. Actual project outcomes may differ.

Submitting calculator results, enquiry forms or uploaded files does not create a contract, client relationship or obligation for Nortcel Energy to provide services unless we expressly agree to this in writing.

6. Uploads and submitted material

When you upload or submit files, drawings, photographs, bills, site plans, roof layouts, energy data, PDFs or other project information, you grant us permission to use, store, copy, review and process that material for the purpose of responding to your enquiry, assessing your request, preparing a proposal, providing services where agreed, maintaining business records and complying with legal obligations.

We will not publish your uploaded project material publicly without your permission, unless required by law.

You must not submit, upload or send material that is unlawful, misleading, defamatory, confidential without authority, infringing, offensive, discriminatory, harmful, malicious, spam-related, infected with malware, or otherwise likely to damage our website, systems, reputation, users or business.

7. Intellectual property

Unless otherwise stated, all website content, including text, graphics, images, icons, layouts, documents, resources, design elements, tools, downloads and branding, is owned by or licensed to Nortcel Energy.

You may view and use the website for normal business or personal reference. You must not copy, reproduce, modify, distribute, sell, publish, scrape, reuse or commercially exploit website content without our written permission, except where permitted by law.

Nortcel Energy, Nortcel Renewables Limited and related brand names, logos and visual identity elements must not be used without permission.

8. Automated access, scraping and AI training

You must not use robots, spiders, crawlers, scrapers, data mining tools, extraction tools or other automated methods to access, copy, collect, reproduce, monitor, harvest, index, aggregate or distribute website content without our written permission, except for normal search engine indexing.

You must not use website content, downloads, calculator outputs, resources, images, layouts, text, data or other materials from this website to train, tune, test, develop or improve artificial intelligence systems, machine learning models or competing products without our written permission.

9. Acceptable use

You must use the website lawfully and responsibly. You must not:

·         Use the website in a way that breaches any applicable law or regulation.

·         Attempt to gain unauthorised access to the website, server, accounts, forms, data or connected systems.

·         Interfere with the website's operation, security or availability.

·         Upload or transmit malware, harmful code, spam or misleading information.

·         Misrepresent your identity or your authority to act for another person or organisation.

·         Use the website to send offensive, unlawful, defamatory, discriminatory or harmful content.

·         Share links to protected, private, paid or account only content without permission if such features are introduced in the future.

10. Future accounts

If account functionality is introduced in the future, you will be responsible for keeping your login details secure and for activity carried out through your account. We may suspend or close an account if we reasonably believe it has been misused, compromised, inactive, used unlawfully or used in breach of these Terms of Use.

11. Third party links and embedded content

The website may include links to third-party websites, tools, maps, videos, calendars, payment services, chat tools or other embedded content. These are provided for convenience only.

We are not responsible for the content, security, accuracy, availability, privacy practices or terms of third-party websites or services. You should review the relevant third-party terms and privacy information before using them.

12. Copyright concerns

If you believe that content on this website infringes your copyright or other intellectual property rights, please contact admin@nortcel.com with enough information for us to review the concern.

13. Website availability and changes

We aim to keep the website available and accurate, but we do not guarantee that the website will always be available, uninterrupted, secure, complete, error-free or up to date.

We may update, remove, suspend or change any part of the website at any time. We may also update these Terms of Use from time to time. The latest version will be published on this website with the updated date shown at the top of the page.

14. Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the fullest extent permitted by law, Nortcel Energy is not responsible for loss or damage arising from use of, or reliance on, general website content, indicative online tool results, third-party content, website unavailability, data loss, viruses or other harmful material, except where caused by our breach of legal duty.

If you use the website for business purposes, Nortcel Energy will not be liable for loss of profit, loss of revenue, loss of business, business interruption, loss of anticipated savings, loss of goodwill, or indirect or consequential loss arising from website use.

15. Privacy and cookies

Our Privacy Policy explains how we collect and use personal information. Our Cookie Policy explains how we use cookies and similar technologies, including how you can manage your cookie preferences.

16. Future webshop, paid services and digital products

The website may later include a webshop, paid services, e books, downloads, user accounts, subscriptions or digital products. These Terms of Use do not replace the sale terms, service terms, refund terms, cancellation terms or digital product terms that may apply to those purchases.

Before placing any future paid order, you may be asked to accept separate terms that apply to that transaction. We may also display return policies, terms of service and privacy policies during the checkout process, where the platform supports this.

17. Severability

If any part of these Terms of Use is found to be invalid, unlawful or unenforceable, the remaining parts will continue to apply.

18. Governing law

These Terms of Use are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes relating to these terms or website use, unless applicable consumer law gives you additional rights in another country.